Shipping Policy
Shipping policy
We have 3 and 5 working days handling time before our products are shipped out. Our team tries it's best to ship out your purchases within 24 hours or next day. If the purchase falls on a Saturday after 11am, we will most likely ship the product out on Monday.
Our team does not control the delivery timeframe. We cannot control any delays caused by the USPS, UPS, Fedex, or DHL If you have any questions, email us at contact@disconthouse.com
Our products are usually shipped out in 24-48 Hours. Our products take 10-20 business days for delivery.
Our Return Policy
If you still need to return a product we understand, here are the details:
You can return the backdrops up to 7 days from the date of purchase.
You are responsible for the return shipping fees.
A $3 processing fee will be deducted from the order
Please fill out the tracking form below for a guaranteed return. We need the tracking number to process the return.
Products must be in new and unused condition.
Products with a Custom Logo are not returnable.
You will receive a full product refund, not including shipping. Refunds will be applied to the card or PayPal account you used to make the original purchase. Refunds will be issued within 10 business days of receipt of the product.
Any shipping problems—for example, missing or incorrect items—must be reported within 72 hours of receiving your package. If you have any questions, email us at contact@disconthouse.com
FAQ
Can I return or exchange an item if it doesn't fit?
Yes, we offer hassle-free returns and exchanges within a specified timeframe. Please refer to our Returns & Exchanges policy for more information on eligibility and process.
Can I track my order once it's been placed?
Yes, once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
How can I contact customer support for further assistance?
If you have any questions or concerns regarding your men's outfit purchase, our customer support team is here to help. You can reach us via email at contact@disconthouse.com or through our Contact Us page.
Shipping Process:
Once your order is placed, our team works diligently to process and prepare it for shipment. Typically, this process takes between 1 to 2 business days. During this time, we carefully inspect each item to ensure it meets our quality standards.
Delivery Times:
We offer worldwide shipping to bring our stylish men's outfits to customers across the globe. Delivery times may vary depending on your location:
- Orders from the USA: Expect your order to arrive within 5 to 10 business days from the date of shipment. We strive to expedite deliveries to ensure you receive your items promptly.
- Orders from Europe: For orders shipped to European destinations, please allow 7 to 14 business days for delivery. We appreciate your patience as we work to get your order to you as quickly as possible.
Worldwide Shipping:
We are proud to offer worldwide shipping to serve our customers wherever they may be. Whether you're in the USA, Europe, or beyond, you can shop with confidence knowing that we'll deliver your men's outfits right to your doorstep.
5. Shipping Fees:
Shipping Free Worldwide